Frequently Asked Questions

Rental requirements are the qualifications and documentation necessary for a prospective tenant to be approved for an apartment lease. These criteria help ensure that applicants meet financial and legal standards set by the apartment community. While specific requirements may vary by property and location, there are certain documents and information most leasing offices will request. See our rental criteria.

Yes, we require renters’ insurance with a minimum liability coverage of $100,000 per occurrence. Policies must list the Property Name, P.O. Box 115009 Carrollton, TX 75011-5009 as an additional interested party. All applicants and residents must provide proof of insurance through realcoverage.com. There is a $50 fee for any resident who does not provide proof of insurance.

Our communities allow up to two pets per apartment, cats or dogs only. A non-refundable pet fee and monthly pet rent are required per pet. We do not allow aggressive breeds, including but not limited to Pit Bulls, Rottweilers, Dobermans, Chows, or any mix of these breeds. Management reserves the right to make the final determination on breed restrictions. All applicants, including those without pets, must register with petscreening.com and comply with community guidelines and local ordinances. Applicants will be prompted to create a no pet profile, pet profile, or assistance animal profile for review. There is no fee associated with a no pet profile or assistance animal profile.

The maximum number of residents permitted to dwell in an apartment shall not exceed two (2) occupants per bedroom. The only exception to occupant limitations is anyone protected as a familial status under the Federal Fair Housing Guidelines. In this case, we will allow two persons per bedroom, plus one additional person in the apartment home.

Welcome Home Management is dedicated to creating communities where residents feel valued, supported, and truly at home. From the first tour to move-in day and beyond, our team strives to deliver friendly service, prompt communication, and spaces you’ll love living in. WHM is committed to compliance with all federal, state, and local fair housing laws. WHM subscribes to a universal policy for the achievement of equal housing, and no person will be discriminated against because of race, color, age, religion, national origin, sex, familial status, disability, sexual orientation, gender identity, marital status, or any other local laws protecting specific classes. All people involved with the leasing and operation of apartment homes are provided with diversity training on fair housing laws and WHM policies.

1. Register for the resident portal. Once approved, you will receive an email inviting you to register for the LOFT resident portal. The LOFT portal will guide you through all of the steps needed to get you ready for move-in.
2. Choose a deposit. We offer a standard refundable deposit or a non-refundable alternative through Deposit IQ. Upon approval, you will be presented with the different options available to you.
3. Pet screening. All applicants must complete a pet profile through petscreening.com, even if you do not have a pet.
4. Renters insurance. Renters insurance is required. Visit realcoverage.com to choose the best option for you and/or upload an existing policy to be validated. Pro tip: choose an eRenter policy and skip waiting for your policy to be validated.
5. Sign your lease. The link will be emailed to you; you can also find that info in your LOFT app.
6. Get power. Put the power in your name through the link provided by the leasing office.
7. Schedule your move-in. Our on-site team will contact you directly to help schedule your move-in date and ensure a smooth, welcoming arrival. Utility setup information will be provided prior to your move-in date.

1. Identification: government-issued photo ID and additional identifying information.
2. Proof of income: have your bank account or payroll account login credentials handy, or paystubs (your three most recent if paid bi-weekly, and five most recent if paid weekly).
3. Employment verification: we need contact information for your current employer. If you are about to start a new job or have just recently started, we may also ask for your employment offer letter.
4. Self-employed applicants: connect to your bank account or upload your three most recent bank statements and your most recent tax transcript.
5. Students: be prepared to provide proof of enrollment, which can include an enrollment letter on official university letterhead, a transcript showing current enrollment, a current class schedule, or, for international students, a Form I-20.

We offer a standard refundable deposit, or an affordable non-refundable alternative deposit through our partnership with Deposit IQ. Deposit options are dependent upon meeting our rental criteria, and higher deposit options may apply depending on your screening results. Upon approval, you will be presented with the different options available to you. Contact our leasing office to learn more.

A guarantor is someone who agrees to take financial responsibility for the lease if the primary tenant cannot meet the rent requirements. If you’re a student, do not meet the income requirement, or have limited credit history, a guarantor may be required to qualify for the apartment. If a guarantor is needed, they must meet all of our regular qualifying criteria and have a verifiable source of income that is no less than five (5) times the rental rate.

Combined gross monthly household income must equal at least three (3) times the monthly rental rate. Applicants with combined gross income less than 3 times but at least 2.5 times the monthly rental rate may be considered for conditional approval, which may require a qualified guarantor and/or an increased security deposit. Income must be lawful and verifiable, derived from acceptable sources, and expected to continue for the duration of the lease term. The Company reserves the right to determine the stability, sufficiency, and acceptability of all income sources. Applicants with no income must obtain a qualified guarantor or prepay the full lease term in certified funds, if permitted by management. If an applicant intends to maintain another lease concurrently, the Company may require the applicant to qualify financially for both obligations.

Proof of income is verified through a secure third-party online service. Applicants will be prompted to connect their bank account, connect directly to their payroll provider, or upload pay stubs. If uploading pay stubs, applicants paid bi-weekly must provide their three most recent pay stubs, and applicants paid weekly must provide their five most recent pay stubs. If an applicant or guarantor is self-employed or receives income from non-employment sources, they must connect to their bank account or upload their three most recent bank statements and most recent tax transcript. Bonus income may require additional verification of the bonus structure and frequency. Cash and Cash App deposits may require additional verification.

Credit and rental history are evaluated through a third-party screening provider. Factors considered may include, but are not limited to credit score, payment history, outstanding debt, rental-related collections or judgments, prior evictions or eviction filings, and bankruptcy status. Open bankruptcy proceedings, bankruptcy filings that include unpaid rental housing debt, eviction judgments and/or unpaid rental or utility debt may result in denial. Applications are evaluated based on the overall credit profile. The Company reserves the right to determine approval, conditional approval, or denial based on screening results.

Our investigation includes criminal background screening. Your application may be denied due to criminal convictions or charges. We conduct background screenings on all leaseholders and occupants over the age of 18.

Applicants must demonstrate a minimum of two years’ satisfactory rental or mortgage history. Negative rental history may include, but is not limited to, unpaid rental balances, lease violations, lease terminations for cause, eviction judgments, or excessive damage beyond normal wear and tear. Applicants with no prior rental or mortgage history may be considered for approval with additional conditions, which may include a qualified guarantor and/or an increased security deposit. Applicants currently obligated to another lease may be required to provide proof of notice to vacate. If an applicant intends to maintain another lease concurrently, additional income qualification may be required.

Taylor at Copperfield offers two resort-inspired swimming pools, a splash park, a poolside cabana and tanning deck, a fitness studio, a resident business center, two fenced pet parks, a drive-thru mail center and beautifully landscaped outdoor spaces.

Yes. Residents have access to an onsite fitness studio featuring strength-training and cardio equipment, making it convenient to exercise close to home.

Yes! The community features two resort-inspired swimming pools, along with a splash park, poolside cabana and tanning deck for residents to enjoy.

Carports and garages are available at Taylor at Copperfield. Detached garages and additional storage options may also be offered. Availability and fees vary, so please speak with the leasing team for current information.

Yes. Taylor at Copperfield apartment homes include full-size washer and dryer connections.

Yes, the leasing representative can give you the options.

Apartment homes feature nine-foot ceilings, crown molding, oversized walk-in closets, ceiling fans, two-inch blinds and generous storage. Select homes may also offer granite countertops, stainless steel appliances, hardwood-style flooring, fireplaces, garden-style soaking tubs, built-in desks or attached garages.

Yes. Residents can use the online resident portal and mobile concierge app for convenient access to community services and account information.

Yes. Taylor at Copperfield provides 24-hour emergency maintenance services for qualifying maintenance emergencies.

Yes. Taylor at Copperfield offers a variety of spacious one-, two- and three-bedroom floorplans. Features and availability vary by apartment home.

Taylor at Copperfield is located at 9125 Highway 6 North in Houston, Texas, placing residents near shopping, dining, coffee shops, parks and everyday conveniences in the Copperfield area.

Residents have convenient access to popular shopping and grocery destinations, including H-E-B, Kroger, Target, Walmart Supercenter, Kohl’s and Petco.

Nearby dining options include Carrabba’s Italian Grill, Chuy’s, la Madeleine, Salata, and Bonsai Fusion Japanese Steakhouse, along with many additional choices throughout the Highway 6 area.

Yes. Nearby coffee and breakfast options include Starbucks, Dutch Bros Coffee, Dunkin’, Black Rock Coffee Bar, Black Rifle Coffee Company and Shipley Do-Nuts.

Taylor at Copperfield is near several outdoor destinations, including Riata Ranch Park, Churchill Park and Trail, Deputy Darren Goforth Park, Berkshire Park, Waller Park and Ravensway Lake.

You can schedule a tour through the Taylor at Copperfield website or contact the leasing office directly. The team will be happy to help you explore available floorplans, amenities and current leasing opportunities.

Alongside our apartment homes offered at current market rates, a portion of our apartment homes have been reserved for moderate to middle income, critical workforce such as teachers, nurses, first responders, retail and restaurant industry, law enforcement officials and other workers. The Essential Housing program at The Taylor at Copperfield enables these essential workers to live in the community where they work, avoid a lengthy commute, and spend more time with family.

Floor plans with a P3, P6 or P8 designation are offered at a reduced rent to households that meet an income requirement. The monthly rent you may qualify for is determined by your combined household income and the number of people who will live in your apartment home.

Those who earn 30%, 60%, or 80% of the area’s median income levels may be qualified to take advantage of our discounted rates. Any applicant or household living in one of these workforce residences can earn up to the following annual incomes but also must meet our 2.25x monthly income requirement. Floor plans designated P3 are for the 30% income limits, P6 for 60%, and P8 for 80%.

Income limits for 2026 (30% / 60% / 80%):

• 1 person: $21,840 (P3) / $43,680 (P6) / $58,240 (P8)
• 2 persons: $24,960 (P3) / $49,920 (P6) / $66,560 (P8)
• 3 persons: $28,080 (P3) / $56,160 (P6) / $74,880 (P8)
• 4 persons: $31,200 (P3) / $62,400 (P6) / $83,200 (P8)
• 5 persons: $33,690 (P3) / $67,380 (P6) / $89,840 (P8)
• 6 persons: $36,180 (P3) / $72,360 (P6) / $96,480 (P8)
• 7 persons: $38,700 (P3) / $77,400 (P6) / $103,200 (P8)
• 8 persons: $41,190 (P3) / $82,380 (P6) / $109,840 (P8)

We will qualify you based on gross annual income. Please call for additional details on acceptable proof of income.

To begin the application, please present the following documents:

1. Complete an application for every household member 18 years of age and older, and list any occupants who will also be living in the home.
2. Income verification items.
3. Additional documents that may be required depending on each person’s individual income and assets.
4. Two years of resident or rental verification, if applicable.

We are an Equal Housing Opportunity provider and seek to process all applicants in a fair and consistent manner. Our Essential Housing program is monitored and audited. Income certification form.